Grant Lam - blind installer
Grant Lam in the Toronto area
gmx526@gmail.com
Grant came to take down my patio blind & put it back up in my new house when I moved.
I told him then I was thinking about getting drapes & would need him to come back once I settled in so he could put them up.
In fact he was anxious to do the work because he asked again when I was going to be getting the drapes.
So about 2 weeks after moving I finally settle down enough to order the drapes, then I had to wait for them to arrive.
After I spoke to the drapery company inquiring as to when it would probably be in, they told me tomorrow or the next day. I called Grant right away.
He said he could do it the next night after 10 pm. I said I didn’t know when they would be in, but would call him right away when they were.
So the day I get the call that they are in, I start calling his cell. It kept ringing & ringing, no voice mail.
I just think he’s busy with his day job working for Blinds to Go (a story there I won’t go into, I’ll put it on my other blog about company reviews).
My son continues to try & call him & thinks someone picks up & then hangs up on him.
Then clearly the person turned the phone off.
I never hear from Grant again.
I e-mail him the next night after trying to call to no avail, still no call, no return e-mail, NOTHING.
It’s clear at this point the guy strung me along & now I’m screwed with no way to get these drapes on the window.
He left me high & dry after telling me he wanted the job, & agreeing to it. Clearly I would have hired someone else had he just opened his mouth & said he couldn’t do the job.
Respect, that’s all I ever want.
Michelle